Swiss call center operator opts ELSBETH communication center and comprehensive package of license purchases you operates the largest call center in the Western Switzerland: the phone marketing business AG. The company has just commissioned a comprehensive package of ELSBETH. It includes: the ELSBETH outbound suite for 160 agents – jobs, as well as the ELSBETH Premium suite is a combined inbound and Outboundlosung for another 20 seats. The ELSBETH communication center by itCampus will be used at the sites of Fribourg and Lausanne. At its headquarters in Fribourg, the first inbound jobs were already equipped with the ELSBETH technology. Phone marketing business AG is maintained locally by the country of the itCampus group of itCampus Switzerland AG. Since September 2008, Christoph Kamber is the Swiss itCampus subsidiary, which has its headquarters in Sursee.
Keyword: ELSBETH communication Center (ECC) the new ECC is an open, highly integrated communication system that covers the entire needs of modern telecommunications. Based on a modular architecture adapts precisely on the communication-intensive enterprise demands it. It consists of soft – and hardware components and allows all communication-enabled business processes. Through its multichannel approach it from the simple extensions telephone system to the complex communication system for all companies especially suitable for call and contact center both the inbound and the outbound sector. About itCampus group the itCampus software and Systemhaus GmbH is an innovative software developer with international connections to science and research. in 1999, the company today, with subsidiaries in Germany, Great Britain, Switzerland, Italy, Austria and the Slovakia represented is founded in Halle and Leipzig. itCampus offers its customers Europe-wide communications solutions, consulting and individual solutions in the areas of software development and software ergonomics. Is best known for ELSBETH itCampus especially with his intelligent IT / telecommunications solutions under the brand name.
You used in call and contact centers and communications-intensive enterprises.