Already for the sixth time, across systems GmbH has invited customers and interested parties to the across user conference to Cologne. Karlovy Vary, 4th June 2013. Lectures, workshops, and examples of best practice provided the translation management system suggestions users for its own translation processes and an excellent basis for discussion for the Exchange with other participants. Already become tradition is the eve user conference programme with the joint Rhine and first detailed technical discussions in an informal atmosphere. The President of the German Association for knowledge management the Conference itself began with a keynote by Gabriele Vollmar Loose manner, she illustrated the connection of knowledge work and translation and gave interesting food for thought with an unusual perspective. The idea of the recently available across version 5.7 and the Outlook on the next development steps followed. For the development of new functions are the specific requirements of our customers by great importance. The personal dialogue is therefore the best opportunity to align direct feedback and planned developments to get across even better to the needs of the users”, explains Niko Henschen, CEO of across systems GmbH.
From the practice Anne Lorenzen reported the BSH Bosch und Siemens Hausgerate GmbH. Together with Carmen Bickle, head of business services and support at across, she described how the introduction of a central translation management system in the company can be. In the afternoon, the participants had the choice between parallel workshops on the structuring of terminology processes by workflows, optimal settings for the across supply chain automation capabilities with across, as well as to purchasing translation services. During breaks, many issues were once again taken up and discussed with other users or across employees. Especially the Infopoints, which were occupied by staff from the development, professional services and support, were often used, detailed questions to the Software to clarify. At the end of the day, Lissa sum presented across new qualification program for language service providers, which will be introduced in the near future.