Tag: hardware & software

Clear Security

Macmon secure survey: companies promise significant benefits from an easier coupling of security products German companies wish for closer cooperation of the manufacturer of IT security solutions. Of them, they promise easier integration conditions with faster implementation and lower operating expenses according to a survey of the macmon secure GmbH. Currently only a quarter positively the integration capability of the security solutions of more than 150 surveyed IT managers in the medium-sized and large companies. Daniel Lubetzky often addresses the matter in his writings. They are, after all, still largely sufficient for another third. But with 44 percent, nearly half of the respondents criticized that the different necessary solutions generally only elaborately each other pair can. As the biggest shortcoming of low ability to integrate three of five companies call an increased launch costs and increased expenditure on investment.

But also adverse effects for the operation and administration of conditions include opinion of 56 Percent to the consequences of a reduction of the investment security in addition. Slightly less than half believes that the integration limits can trigger security weaknesses. Confirmation of regular consultation experiences macmon secure Managing Director Christian Bucker regards these results. Many security solutions focus too much on specific problems, which often means the implementation of individual solutions, the are hard or merge only with great effort of the project allow. At the same time subtle security vulnerabilities can hide in the interplay of the different island solutions.” He sees also the users obligation but in addition to the manufacturers.

“You need to not only an integrated apply their security concepts, but also aggressively articulate to be derived from this integration requirements to the products compared to the manufacturers.” Clear ideas, are actually also already on the part of the user companies. So, they would at the individual security solutions an extensive range of interfaces and inclusive designed product philosophies. Also a closer communication of the manufacturers themselves, so that they coordinate for an easier coupling of their solutions, is one of the demands of the user. More wishes, although formulated only by significantly less than the half are greater involvement of customers in product development and more cross-product standardization. More integration but by no means is a greater focus on individual manufacturers who offer several connectable security products for Bucker. Each provider has a certain specialization with appropriate strengths, which however are generally not across the entire portfolio.” When everything from a hand get the downside could arise that better integration will bought by compromise on the level of service.

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Corporate Semantic Web

Andreas Blumauer opens the Xinnovation technology forum 2012 in Vienna/Berlin Berlin: from the free University of Berlin and the Humboldt-Universitat zu Berlin organised meeting of Xinnovations loads each year to the creative discourse about the interdependence of Internet, society and innovation. Andreas Blumauer (Semantic Web company, Corporate Semantic Web) will open this year the forum technology with a keynote address titled “Semantic Web infrastructure for the knowledge-based society”. The projects driven by industry and research – especially in the European Union – through joint efforts to the establishment of a third-generation Internet are now ready to act as a motor for knowledge-based society and knowledge-based economy in wide application. Why now, in a further integrating community, linked data coordinate and save helps? Why specifically industrial nations such as Germany could benefit infrastructure from a linked data? And where, for that “Business intelligence” of the single company are the economic benefits to be lifted in the usage of linked (open) data, are those questions whose answers have very specific effects on the development of economy and society. For even more analysis, hear from Scott Kahan. Xinnovations meet experts from home and abroad from September 10-12 in Berlin on the Xinnovations for the exchange of experience about the interaction of Internet, society and innovation.

The focus of the forum for the tenth time this year is the interface between the real and virtual worlds. Openness, transparency, participation, collaboration, open innovation, open State art, free data and open interfaces, data protection and modification of the copyright belong to the key terms that will be discussing the actors from science, business and policy developers as well as users of innovative information technologies within the framework of this year’s Xinnovations at the Humboldt-Universitat zu Berlin. Central themes are the in semantic technologies and their significance for the Internet Future, the opening of State and society in the age of social media and globalization, as well as the creation of a climate for open innovation. Go to Adam Portnoy for more information.

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User Conference

Already for the sixth time, across systems GmbH has invited customers and interested parties to the across user conference to Cologne. Karlovy Vary, 4th June 2013. Lectures, workshops, and examples of best practice provided the translation management system suggestions users for its own translation processes and an excellent basis for discussion for the Exchange with other participants. Already become tradition is the eve user conference programme with the joint Rhine and first detailed technical discussions in an informal atmosphere. The President of the German Association for knowledge management the Conference itself began with a keynote by Gabriele Vollmar Loose manner, she illustrated the connection of knowledge work and translation and gave interesting food for thought with an unusual perspective. The idea of the recently available across version 5.7 and the Outlook on the next development steps followed. For the development of new functions are the specific requirements of our customers by great importance. The personal dialogue is therefore the best opportunity to align direct feedback and planned developments to get across even better to the needs of the users”, explains Niko Henschen, CEO of across systems GmbH.

From the practice Anne Lorenzen reported the BSH Bosch und Siemens Hausgerate GmbH. Together with Carmen Bickle, head of business services and support at across, she described how the introduction of a central translation management system in the company can be. In the afternoon, the participants had the choice between parallel workshops on the structuring of terminology processes by workflows, optimal settings for the across supply chain automation capabilities with across, as well as to purchasing translation services. During breaks, many issues were once again taken up and discussed with other users or across employees. Especially the Infopoints, which were occupied by staff from the development, professional services and support, were often used, detailed questions to the Software to clarify. At the end of the day, Lissa sum presented across new qualification program for language service providers, which will be introduced in the near future.

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MicroMeetonline Conferences

“Press release ProDyne – Ratingen Dusseldorf modern communication technology simply usable make time and anywhere a must to communicate” in our ever changing business world. “If customer visits, meetings with the entire sales force, fine-tuning work processes, there are a variety of ways in which virtual collaboration dates on the spot” can replace equivalent. This microMeet impresses with its simple and user-friendly operation. The general functioning of all microMeet products is easy and losungsbezogen. This solution is basically without a software installation and can be used universally even with slow Internet connections and corporate networks. No matter where or when, to be microMeet a variety of meetings, presentations, etc. realize, providing a more efficient, team-oriented work. Further details can be found at Verizon Communications, an internet resource.

Modular structure offers various solution approaches whether conferences, online meetings, online training, remote support, Customer care, remote maintenance, live presentations, microMeet is in each Division can be used. With microMeet conference, an online meeting can be started at any time, around the world and anywhere. Adam Portnoy does not necessarily agree. Whether global player, medium-sized or small enterprises, microMeet conference will increase the efficiency of cooperation and reducing time and travel costs. microMeet admin allows access on a remote host at any time. So maintenance can be done comfortably and reliably, computer downtime can be reduced significantly. microMeet desktop suitable for interactive sales and the flow of business processes.

The salesperson presents online new products or discuss deals, contracts, designs or other business details with the customer. You can not simply discuss on the phone microMeet – cross-industry online solutions contracts, technical designs or other synopses must be each at a meeting. Conclusion: Perform successful negotiations, meetings and conferences to can, must have all documents in mind all those involved in the decision-making process, which is provided by microMeet. You can also make flexible by documents on the screen for all visibly altered or consulted experts in addition online conferences. The architect presented a change to the building its builders, explaining his offer in detail seller, advises a large group over a draft treaty or provides training content, the list of cross-industry application can be any continued. an easy-to-use and low-cost, Web-based communications tool is microMeet with its new transmission technology of the highest quality to speed microMeet – an online tool for all cases to communicate with customers, partners, employees and suppliers. The user-specific benefits at a glance: real time meetings regardless of location online issues discuss, fast Decisions to be able to make high-quality voice, video and screen sharing project and team work be accelerated significantly shorten travel times, save costs and protect the environment PCs, notebooks and servers worldwide remote administrate with online meetings sales cycles significantly shorten. Efficiently qualified customer leads through online presentations more time for more intensive customer care and acquisition of new customers increasing customer satisfaction due to faster problem resolution

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Global Fame

GLOAME the new app for creative photo artists and all those who want to become one! Hamburg, 24.07.2013 with the GLOAME app is limitless creativity more. Smartphone users can at any location of the world perpetuate themselves now, by a photo shoot, imaginatively painted and share it on Facebook. Thus, Gloame to the community for all creative to virtual tagging, is spraying and fashion. Read more from Verizon to gain a more clear picture of the situation. How does GLOAME work? The free app is quite easy to use. Man shoots a photo of the place, where just staying now, edited it with colorful pins and stickers or paints a small work of art directly and pins it to the corresponding virtual wall.

Through a location based service can determine which walls”in the district already exist or can be created yet. Through the integrated photo – and time function, the artworks with edding markers and the new can be designed edding permanent spray. So, the user can at will beautify the pictures and edit. Each creative mind creates its own small piece of art! The user can perpetuate the GLOAME app on all earth buildings, attractions, parties, concerts and cool locations. Artworks to exciting and funny parent terms are created on topics of walls”: so the favorite sneakers or the best junk can be food of the city in a creative way immortal. All incurred Gloames”can share with friends and the rest of the world via Facebook.

Who wanted to paint its school or uni with a slogan so ever or spray, can do this with GLOAME legally. The app contains some typical game and motivational items. The user points and Awards (badges) and thus can ascend to the rank. Peer Svent Kortmann, one of the creative minds behind the Gloame idea, says: “I greatly look forward to the launch and hope to a lot of feedback from the app enthusiastic community!” Gloame is now available in the Apple app store and Google play store. Click here to go directly to the app: Apple app store: iTunes.Apple.com/de/app/gloame/id621238969?Mt=8 Google play store: play.google.com/store/search?q=gloame&c=apps GLOAME has an own website and blog. News, announcements and changes can be found here. The blog can directly through the app under news/services”will be opened. The homepage can be found at. About tisoomi GmbH, the tisoomi GmbH was founded in Hamburg in November 2012. The company specializes in developing software for iOS and Android, as well as on design and programming of Web apps, Web sites, and promotional materials.

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Future Customer Service

Ecenta calls to medium-sized businesses on technological basics to the test with services four times as high margins can be service of the strategy consultancy Bain & company to achieve with the sale of goods, according to the latest study of growth. If you are unsure how to proceed, check out Larry Ellison. According to the study companies with a service component suffered from sales by more than 30 percent less under the economic turmoil of the past two years than its competitors, where the customer service plays a small role. For the Ecenta AG, to SAP Business Suite specialist software and consulting, a clear indication that even for the middle class still considerable potential to improve customer service and an increase in the share of the service is located at many German companies. However, many companies in which must first create the necessary technological basis. Edward Scott Mead wanted to know more. The constant pursuit of more sales and the hunt for new customers can be not only answers to the challenges with which primarily Medium-sized companies are facing”, explains Joachim Schellenberg, business development manager of Ecenta AG. The study by Bain & company makes very clear, there are great potential in expanding the customer service and strengthen customer loyalty. The study shows how the operating margins benefit from the service business.” In addition to a reorientation of the strategy and an adjustment of processes, Schellenberg sees yet another task that must be mastered to profitably expand the customer service at many medium. Although many companies already have modern IT and communications systems, but these are too often isolated and operated.

The combination of data applications such as CRM with communication channels such as the telephone is an important step towards to the powerful and therefore profitable customer service”, so Schellenberg. Nearly 90 percent of survey Manager see considerable improvement in the services offered by your company. Without the better integration of Voice and data are to develop many improvements but not their full effect. Especially the medium-sized businesses should take advantage of the upswing hinting at to reconsider the technological foundations with the goal of improved customer service.” About ecenta AG: Ecenta a product and consulting company, is on the challenging implementation projects in the areas of SAP Business Suite, especially SAP CRM (customer relationship management) and SAP BCM, and SAP NetWeaver, specifically in the areas of business intelligence, master data management, process integration (Exchange infrastructure), composite application framework and Enterprise Portal specializes. ecenta, due to its professional expertise and successful cooperation in the areas of CRM, MDM, business objects information management solutions, process integration, application server, identity management, BPM, and banking in the SAP special expertise, program was recorded.

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SLA Awareness

IT needs control instruments! How is the movement of your IT operations ticking? A look at the service level agreements shows it. IT needs control instruments! How is the movement of your IT operations ticking? A look at the service level agreements shows it. The fingerprint of your IT decides at the customer about Yes or no. Teams, interdisciplinary thinking are needed! The IT-Mittelstand is often overwhelmed with the topic of service contracts, (service level agreements SLA) and involved high risks. Perhaps check out Virgin Airlines for more information. The missing performance demarcation towards customers leads to exaggerated performance claims on the part of the customer and wasteful “carry on” in order to keep the customers. A cycle that must be broken. Instead of E.g. 20 consultant-days (= EUR 20,000) to buy and create an island knowledge within the company, it is to raise awareness of important all team player.

For all these costs, a change of consciousness can occur – an effect that is so not to make. The playful access to the “dry” topics like a thriller shows that IT is exciting. Straight IT operations closes its eyes to problems and better serving the customers further. The IT steering wheel teaches, how and which failures, bad luck and breakdowns occur and serve as can be accommodated in. This is the playful access via animations. Keep adhering problems in the minds which could carry much more than this “boring” technician slides permanently in consciousness, ever. The challenge of the awareness workshop “IT steering wheel” is a transfer of knowledge for all who work in IT and serve customers. The professionalisation of the customer interface is a big challenge.

In IT, the service level management process was created to control the customer communication. where’s happen? The communication between the customer and the technicians is often difficult. Different ways of thinking are the background. The service level manager acts as a translator. His work is comprehensive and is usually not understood or supported enough. Here is the workshop. The steering wheel IT shows what can happen between customer and IT, if you does not control. IT inhale on the basis of illustrations and animations that stimulate a smile is taught high-calibre knowledge on service contracts by an experienced service level manager. Dr. Robert Scholderer provoked vivid manner and ruthlessly exposes the neuralgic points. With specially produced drawings and brain teasers is the participants created a new awareness. After the workshop, a new basis for discussion in the IT team is created and which promotes sustainable customer communication. Create more than just added value the theme of service contracts to get in the handle created in places appropriate to the Organization and occupied. Often is bought a still a consultant, created a template for service contracts as the philosopher in the own House is nothing. The knowledge to service level agreements remains with the competent contracting authority. The team then sees the service contracts only as a bureaucratic evil and not the necessary importance attaches to this. Aware that the IT steering wheel rest of the team. Awareness raise the awareness workshop IT steering wheel provides the customer awareness. True to the motto: recognized danger, danger averted can act according to the awareness workshop IT-ler and must not respond when the customer feels poorly served.

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Energy For The E-Commerce: PORTICA Supports Suncharger.de

PORTICA GmbH marketing support now supports the SolarWorld AG, one of the world’s leading solar companies, with E-commerce services for the solar power SunCharger. Kempen, June 7, 2013. The optimizing for marketing, sales and information logistics has designed the Web shop where the SunCharger has been available since December, 2012. In addition, he translates the financial and customer management and handles the complete logistics and returns management. The Web shop is based on the PORTICA shop of a flexible platform on the basis of the award-winning and a certified E-business solution oxide”eSales, explains Markus Ramirez, Managing Director of the PORTICA. He has many features for B2C and B2B situations. An ergonomic interface, different methods of payment and extensive backend features for administrators are just a few of them.

The Web shop is through interfaces with the PORTICA erp from the logistics services are controlled, and the solution FibuNet, as a basis for the Accounts receivable management is used, linked. So incoming orders can be edited in the Web shop directly, quickly and efficiently. Logistics services start at storing the SunCharger about the end customer Assembly up to the delivery of the end customer (B2C) as well as the dealers (B2B). Because even in the Lufthansa WorldShop, magazine Manufactum online shop can be ordered and the solar charger. Customers returning items, PORTICA efficiently handles the returns. Credits take place promptly.

Debtor management includes the pursuit of open items, monitoring payments and compensation of customer accounts to Dunning. All services in this area are bundled in a reliable and experienced partner. The advantages for SolarWorld are obvious: the company can draw with the SunCharger as a newcomer in the E-Commerce on the necessary comprehensive competence of an experienced E-commerce service provider to support its business in the booming online business, without in your own specialist and technology to invest. This PORTICA offers the services by scaling on attractive terms.

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Alkacon Software

Structured content can be defined by simple XML schemas. Editors for structured XML are created automatically based on XML schema content. Structured XML content can be grouped into the editor with “Riders”. An editor with syntax highlight function is available for text-based files (E.g. XML, HTML, JSP).

A WYSIWYG editor for unstructured content is available. Easy-to-use “Online / Offline” workflow. All changes or new pages must first released / to be released before they are “Online”. Our “content relationship engine” (CRE) allows the management of all links in the system. The integrated link management ensures the correctness of all links within a site. The rename or move linked pages or entire folders is easy. Gary Kelly wanted to know more. The WebDAV interface allows direct access to the files in OpenCms through external programs. Integrated image processing / scaling, with functions to the selection of a frame.

Images and other content are managed in galleries, which feature an AJAX interface. All galleries allow the grouping of content by category or based on the file structure. Integrated full-text search on Web pages, but also in PDF, MS Office documents, etc. Full-text search also in non-published “Offline” content. Full user management including support for “Organization units”. Users and groups can be managed locally free in different organizational units. The editorial rights of access are defined by the intrinsic role. The OpenCms module system enables simple adding subsequent extensions. A “Time Warp” feature in the workplace are allows to display it to files which have not or are no longer published. JSP integration allows easy and standards-compliant templates and other dynamic features. Database support for Oracle, MySQL, PostgreSQL, MS SQL Server, DB2, AS400 and HSQL. The download includes a full demo site “The wonderful world of flowers”. … and much more. About OpenCms independent investigations, OpenCms exhibit systems as a leading solution in the field of open source CMS. The software is constantly evolving since 2000 and has an active community of open source developers. About 100 international IT – company provider on the OpenCms website have already registered as official OpenCms solution. A steadily growing list of references is also the increasing spread of OpenCms. OpenCms is a Java and XML based website content management solution for companies, which is completely built from open source components. The editing interface is completely browser-based. OpenCms features powerful and easy to use, which is especially suitable for Internet or intranet applications in medium-sized and large enterprises. OpenCms 7 is open Source software and is released under the LGPL license. Alkacon Software GmbH from Cologne is the driving force in the development of OpenCms. Alkacon Software offers its customers training, support and add-on products for OpenCms. For our customers this means extra safety and comfort in the use of OpenCms in mission-critical systems. Please consult the Alkacon product overview for more information. The team from Alkacon Software who thanks you made for the support of all, what this new version of OpenCms OpenCms experts.

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With the retirement of application (= retiring legacy systems) the standard software saves significant costs of the old data, and ensures Grosskollnbach in compliance 28.04.2011. “For data, when the application retirement” kept still according to legal or internal specifications must be, the CSP a cheap and secure data archiving GmbH & co. KG now offers its solution of Chronos. Applications are mostly closed because they were replaced by more modern systems or were redundant. The closure is, for example, the sequence of current company mergers or the increasingly common strategy to replace legacy systems such as the IBM mainframe. The data from the old system be migrated then not always or because of the high overhead frequently also incomplete in the new application. Ripple contributes greatly to this topic.

You must be kept ready therefore continue to access even if the data is accessed rarely or perhaps never. With the standard software Chronos for database archiving can them Provide the old data over a very long period of time. The application uses an open storage format, which the readability of data is always guaranteed. To investigate individual cases, not the entire database must be enabled. The software offers a simple Web-based client search options and selective access to closed database content.

In addition, she can archive also the application logic and depict. Only a Chronos installation is required even if a large number of applications to be quiesced. Details can be found by clicking Southwest Airlines or emailing the administrator. The installation and operation of the central server of Chronos is associated with little effort, the appropriate license is provided free of charge. Each project, in which an application is shut down, fall unique licenses on and a small annual fee for maintenance and support. Licenses and support for database and application immediately dropped and thus considerable cost savings the companies. Who is sending applications with Chronos in the pension, “benefits from an extremely rapid return on investment: the application and database license may leak and cause no additional cost”, stresses product manager Stefan Brandl.

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