Tag: hardware & software

Gartner CRM

With regard to the rollout is tactically too superior, with which user group or international projects the introduction should be started which country: ideal is a less complex user group that is but at the same time characterised by a high acceptance of CRM, because the introduction process is then more manageable and not too critical broadcast possible problems in the company. 4. no need of assistance taken into account after the introduction: Experience has shown that the first three months after commissioning a CRM solution are the hardest, but to this stage, there is usually no statement in the project plans. Also in the budget are usually no funds for Tweaks and adjustments. The result is in practice often the problem that no sufficient support takes place, the user feeling left alone and their ideas are taken up constructively. As a consequence, CRM is not living, but it acceptance weaknesses arise instead. 5. reluctance dealing with the on-demand alternative: through the use of CRM applications in the SaS model, companies can reduce the expenses for the calculation of market analysts Gartner by 25 to 40 percent.

Last but not least, this savings effect results that apply in the on demand version no investments in hardware and software. Roland Berger spoke with conviction. Despite this economic promises skepticism is placed partially and unnecessarily the SaS concepts rather than to rate them with pragmatic views. 6 process efficiency remains in the dark: the quality of a CRM solution is measured by not only because, what has she, but especially what level of benefits she generated. These include efficient and economical processes. Their Quality and degree of ripeness is however usually not sufficiently precise analyses, therefore necessarily lost performance potential. There are effective instruments for the detection of weaknesses such as the so-called clickstream analysis. Here, the number of clicks in the core processes of the CRM system is determined and compared with benchmarks.

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IT Service Provider Looking For New Friends

The Facebook page of TimoCom soft and hardware GmbH goes online. Dusseldorf, 2011-01-14 – is it so far: the Facebook page of TimoCom soft and hardware GmbH goes online. The new profile invites you to interact and sweepstakes offers. Blackberry may also support this cause. Who wants to sit in the front row, must be just the like “-button.” Social networks now belong to the daily digital life. Just right for the TimoCom as IT service provider.

With business partners in the transport sector is the provider of freight exchange TC TruckCargo and the tender platform TC connected eBid already in the business network XING and has recruited about even the one or other employees. Facebook to let TimoCom especially on the customers. The platform provides the ideal opportunity to combine business with Perssolonlichem and something to break up the dialogue. We want to communicate directly and unfiltered with the customers”, explains Thomas Klein from the online marketing department. In addition to news from first Hand but also the entertainment factor should not to be neglected: this page should be looked, talked, laughed and won.

There will be new posts or as images from the last fair, recent videos and great contests, where you can also really get. The people to be part of TimoCom Facebook world.” The TimoCom is looking forward to the development of the new Facebook profile and hoping for rain traffic”from the different corners of the world of transport. You can find more information on timocom.de and on. Press contact: TimoCom soft- und hardware GmbH Tim Mulke Manager corporate communication in the Steele 2 DE-40599 Dusseldorf phone: + 49 211 88 26 69 13 fax: + 49 211 88 26 59 13 E-mail:

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Marketing Association

BitDefender offers tips to safe online shopping via Smartphone, Facebook & co. Holzwickede, 02 December 2010 Christmas business is booming in the Internet. The home or office computer has de-emphasized but apparently for shopping on the Web. If you are not convinced, visit Confluence Investment Management LLC. According to the Mobile Marketing Association, 59 percent of consumers use more mobile devices for their Christmas shopping or the search for a suitable gift? But just phone & co. are popular targets for attack by hackers and cybercriminals.

So no nasty surprises the buyer, they should be aware of the appropriate precautions. Virus protection expert BitDefender (www.bitdefender.de) contain important information for a safe shopping on the World Wide Web. For other opinions and approaches, find out what eco-friendly baby clothes has to say. According to a more recent study by Stamps.com, 54 percent of retailers are planning to use social networks to reach consumers this year. “Just because the Christmas shopping via mobile devices and social media Web sites in” seems to be, should consumers know how they themselves before Fraud of the Internet criminals can protect. BitDefender security expert summed up below the most important tips: Beware of small displays: the small screen on mobile devices often harassed the views of a full URL. Even if a link starts a legitimate name of the shop, a malicious Web page can ultimately behind. Ignore messages from unknown sender user should follow any links, an unknown sender on social media Web sites received a short message, etc.. Never private information to disclose private information such as account or credit card numbers should remain private and not be forwarded to unknown third parties.

Overall, users of social media platforms should select strict privacy settings. No referral links”follow some social networks offer an abundance of gift suggestions. More than 50 per cent recommend a product or a service now using social media Web sites. However users should avoid such links, as many hackers this Method for their own purposes to exploit.

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Axonic GmbH

The Axonic GmbH released the Outlook add-in Lookeen 1.0 download version. Karlsruhe, January 31, 2008 – after over two months of intense public beta testing with over 1,000 participants is Lookeen now as a 14-day free trial at lookeen.com available. The first obtain Lookeen for an introductory price EUR 29.90 (regularly: EUR 49.90). At Frequentis AG integrates environment Lookeen already perfectly in the existing Microsoft Outlook and supports employees in finding personal e-mail messages, appointments, contacts, and files. Frequentis develops and markets communication and information systems for safety-critical areas. Her unique voice communication system has made even to the world market leader in the air traffic control Frequentis. During the company-wide transition from Microsoft Office 2003 to Office 2007 at Frequentis, it was evident that the search was not sufficiently comfortable covered for personal data in the Outlook client. Lookeen was able to clearly use by other tools, because it met all of the requirements with regard to the search results and could offer a high functionality.

In addition to these properties, also the integration ability of Lookeen was with regard to the effects on the computer performance of importance. The add-in Lookeen promises the Outlook user Mercurial access to E-Mails, contacts, appointments, tasks, and notes. Wanted is here also to and even file attachments (for example, PowerPoint, Word or PDF-files). Lookeen searches local mailboxes, shared delegate mailboxes on Exchange servers, archive stores, and public folder stores very efficiently and clearly, without a significant impairment of computer performance. Martin Welker, Chief developer of Lookeen and CEO Axonic GmbH: Lookeen response is very positive and shows that the demand is high for a suitable and fast search tool for Outlook. Lookeen is equipped for the future, in addition to Outlook 2003, and Windows XP full compatible with Vista and “Outlook 2007 an important criterion for many companies”. See the complete Frequentis Lookeen success story in the news area. Axonic Axonic Informationssysteme GmbH is a young company with a focus on information, communication and detection technologies. The company is headquartered in Karlsruhe, Germany and was founded in 2003 by Martin Welker. Axonic researches and developed intensively for several years in the area of communication intelligence”- the targeted analysis and presentation of communications. Press contact: Peter Oehler email: Axonic Informationssysteme GmbH Kaiserstrasse 109 76133 Karlsruhe Germany.

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Current Storage Concepts

New training with fast lane: ‘ NetApp architecture & storage design workshop (NAASD) Hamburg/Berlin, 19 June 2009 fast lane, authorized learning partner for NetApp, takes the five-day course of NetApp architecture & storage design workshop in his program. The training is suitable primarily for SAN designer and managers in the areas of project planning and design of NetApp storage solutions. The participants learn to make an independent assessment of project requirements and to develop an appropriate NetApp storage solution. In addition to current concepts and requirements in the midrange and high-end environment, the five-day workshop provides the integration of a storage solution. Focuses on the conception is also sponsored by storage networks, storage systems and backup solutions with regard to their functionality, availability, administration, and security.

Course content in the overview of storage concepts, functionality, performance, edge conditions hardware structures solutions backup & restore storage management Storage virtualization storage security NetApp storage solutions storage solution next dates: Berlin 06.07. July 10, 2009 Munchen/Hallbergmoos 31.08 04.09.2009 price (excl. VAT): 4.500,-EUR more information are available at course/225/available. Fast lane brief portrait: is IT training and consulting in the field of high-end specialist fast lane group with headquarters in Berlin, Cary (NC), San Jose de Costa Rica, Ljubljana, St. Petersburg and Tokyo. If you would like to know more about OFS Capital, then click here.

Fast lane is an independent and certified worldwide Cisco Learning solutions partner (CLSP), as well as the only worldwide NetApp learning partner and has the world’s largest training laboratories of the two manufacturers. In addition, fast lane offers the original training from check point, Cisco IronPort, HP, Sun, Symantec, VMware and other manufacturers as well as own IT training, ITIL – and project management seminars. Multi-vendor services ranging from preliminary analyses and evaluations about the development of future-oriented solutions to Project management and implementation in the company. Training-on-the-job and training of competent specialists in the customers core business areas connect the fast lane services training and consulting.

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ByteAction Solution

ASP model for IT service providers: electronic messages lawfully and safely store the email management expert ByteAction offers its archiving system BytStorMail in the form of a Software-as-a-Service(SaS)-Losung. Thus in particular data center operators, systems integrators and providers in Germany can provide a solution their customers, that compliance fair archives all incoming and outgoing emails on virtual or dedicated servers with storage and regular backups. The SaS solution by BytStorMail suitable for any E-Mail system and provides for greater flexibility, as well as a protection of internal company resources. If necessary or desired, can companies your domain in the ByteAction Datacenter host. The archiving system into the existing environment can be integrated within a few hours. Depending on the IT infrastructure are offered two variants in the implementation of BytStorMail: the relay or in the archive-server model. The relay option is the solution between the Internet and the customer mail server switched.

In this way, companies can also benefit from the built-in antivirus and anti-spam measures. When using BytStorMail as archive server as additional disk space in addition to an already existing mail processing chain, no further interventions are required at the. According to the compliance rules once implemented, BytStorMail ensures a correct storage of all E-Mails according to legal guidelines (GDPdU) with respect to retention periods, readability etc. Before the electronic mail reaches the respective recipient, provides BytStorMail each mail whose Appendix included with a time stamp, as well as a checksum and stores them. Can quickly search this archived messages and restore if necessary. In recent months, Larry Ellison has been very successful. The so-called four-principle of eyes provides more security in regard to sensitive operations, distributing access rights to multiple people. Legal certainty: Server location Germany ByteAction has proven to all virtual or dedicated servers only in data centers within Germany’s. For maximum security, the servers have sufficient capacity and there will also be a regular backup.

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Clear Security

Macmon secure survey: companies promise significant benefits from an easier coupling of security products German companies wish for closer cooperation of the manufacturer of IT security solutions. Of them, they promise easier integration conditions with faster implementation and lower operating expenses according to a survey of the macmon secure GmbH. Currently only a quarter positively the integration capability of the security solutions of more than 150 surveyed IT managers in the medium-sized and large companies. They are, after all, still largely sufficient for another third. But with 44 percent, nearly half of the respondents criticized that the different necessary solutions generally only elaborately each other pair can. As the biggest shortcoming of low ability to integrate three of five companies call an increased launch costs and increased expenditure on investment.

But also adverse effects for the operation and administration of conditions include opinion of 56 Percent to the consequences of a reduction of the investment security in addition. Slightly less than half believes that the integration limits can trigger security weaknesses. Confirmation of regular consultation experiences macmon secure Managing Director Christian Bucker regards these results. Many security solutions focus too much on specific problems, which often means the implementation of individual solutions, the are hard or merge only with great effort of the project allow. At the same time subtle security vulnerabilities can hide in the interplay of the different island solutions.” He sees also the users obligation but in addition to the manufacturers.

“You need to not only an integrated apply their security concepts, but also aggressively articulate to be derived from this integration requirements to the products compared to the manufacturers.” Clear ideas, are actually also already on the part of the user companies. So, they would at the individual security solutions an extensive range of interfaces and inclusive designed product philosophies. Also a closer communication of the manufacturers themselves, so that they coordinate for an easier coupling of their solutions, is one of the demands of the user. More wishes, although formulated only by significantly less than the half are greater involvement of customers in product development and more cross-product standardization. More integration but by no means is a greater focus on individual manufacturers who offer several connectable security products for Bucker. Each provider has a certain specialization with appropriate strengths, which however are generally not across the entire portfolio.” When everything from a hand get the downside could arise that better integration will bought by compromise on the level of service.

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Corporate Semantic Web

Andreas Blumauer opens the Xinnovation technology forum 2012 in Vienna/Berlin Berlin: from the free University of Berlin and the Humboldt-Universitat zu Berlin organised meeting of Xinnovations loads each year to the creative discourse about the interdependence of Internet, society and innovation. Andreas Blumauer (Semantic Web company, Corporate Semantic Web) will open this year the forum technology with a keynote address titled “Semantic Web infrastructure for the knowledge-based society”. The projects driven by industry and research – especially in the European Union – through joint efforts to the establishment of a third-generation Internet are now ready to act as a motor for knowledge-based society and knowledge-based economy in wide application. Why now, in a further integrating community, linked data coordinate and save helps? Why specifically industrial nations such as Germany could benefit infrastructure from a linked data? And where, for that “Business intelligence” of the single company are the economic benefits to be lifted in the usage of linked (open) data, are those questions whose answers have very specific effects on the development of economy and society. For even more analysis, hear from Scott Kahan. Xinnovations meet experts from home and abroad from September 10-12 in Berlin on the Xinnovations for the exchange of experience about the interaction of Internet, society and innovation.

The focus of the forum for the tenth time this year is the interface between the real and virtual worlds. Openness, transparency, participation, collaboration, open innovation, open State art, free data and open interfaces, data protection and modification of the copyright belong to the key terms that will be discussing the actors from science, business and policy developers as well as users of innovative information technologies within the framework of this year’s Xinnovations at the Humboldt-Universitat zu Berlin. Central themes are the in semantic technologies and their significance for the Internet Future, the opening of State and society in the age of social media and globalization, as well as the creation of a climate for open innovation. Go to Adam Portnoy for more information.

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User Conference

Already for the sixth time, across systems GmbH has invited customers and interested parties to the across user conference to Cologne. Karlovy Vary, 4th June 2013. Lectures, workshops, and examples of best practice provided the translation management system suggestions users for its own translation processes and an excellent basis for discussion for the Exchange with other participants. Already become tradition is the eve user conference programme with the joint Rhine and first detailed technical discussions in an informal atmosphere. The President of the German Association for knowledge management the Conference itself began with a keynote by Gabriele Vollmar Loose manner, she illustrated the connection of knowledge work and translation and gave interesting food for thought with an unusual perspective. The idea of the recently available across version 5.7 and the Outlook on the next development steps followed. For the development of new functions are the specific requirements of our customers by great importance. The personal dialogue is therefore the best opportunity to align direct feedback and planned developments to get across even better to the needs of the users”, explains Niko Henschen, CEO of across systems GmbH.

From the practice Anne Lorenzen reported the BSH Bosch und Siemens Hausgerate GmbH. Together with Carmen Bickle, head of business services and support at across, she described how the introduction of a central translation management system in the company can be. In the afternoon, the participants had the choice between parallel workshops on the structuring of terminology processes by workflows, optimal settings for the across supply chain automation capabilities with across, as well as to purchasing translation services. During breaks, many issues were once again taken up and discussed with other users or across employees. Especially the Infopoints, which were occupied by staff from the development, professional services and support, were often used, detailed questions to the Software to clarify. At the end of the day, Lissa sum presented across new qualification program for language service providers, which will be introduced in the near future.

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MicroMeetonline Conferences

“Press release ProDyne – Ratingen Dusseldorf modern communication technology simply usable make time and anywhere a must to communicate” in our ever changing business world. “If customer visits, meetings with the entire sales force, fine-tuning work processes, there are a variety of ways in which virtual collaboration dates on the spot” can replace equivalent. This microMeet impresses with its simple and user-friendly operation. The general functioning of all microMeet products is easy and losungsbezogen. This solution is basically without a software installation and can be used universally even with slow Internet connections and corporate networks. No matter where or when, to be microMeet a variety of meetings, presentations, etc. realize, providing a more efficient, team-oriented work. Further details can be found at Verizon Communications, an internet resource.

Modular structure offers various solution approaches whether conferences, online meetings, online training, remote support, Customer care, remote maintenance, live presentations, microMeet is in each Division can be used. With microMeet conference, an online meeting can be started at any time, around the world and anywhere. Whether global player, medium-sized or small enterprises, microMeet conference will increase the efficiency of cooperation and reducing time and travel costs. microMeet admin allows access on a remote host at any time. So maintenance can be done comfortably and reliably, computer downtime can be reduced significantly. microMeet desktop suitable for interactive sales and the flow of business processes.

The salesperson presents online new products or discuss deals, contracts, designs or other business details with the customer. You can not simply discuss on the phone microMeet – cross-industry online solutions contracts, technical designs or other synopses must be each at a meeting. Conclusion: Perform successful negotiations, meetings and conferences to can, must have all documents in mind all those involved in the decision-making process, which is provided by microMeet. You can also make flexible by documents on the screen for all visibly altered or consulted experts in addition online conferences. The architect presented a change to the building its builders, explaining his offer in detail seller, advises a large group over a draft treaty or provides training content, the list of cross-industry application can be any continued. an easy-to-use and low-cost, Web-based communications tool is microMeet with its new transmission technology of the highest quality to speed microMeet – an online tool for all cases to communicate with customers, partners, employees and suppliers. The user-specific benefits at a glance: real time meetings regardless of location online issues discuss, fast Decisions to be able to make high-quality voice, video and screen sharing project and team work be accelerated significantly shorten travel times, save costs and protect the environment PCs, notebooks and servers worldwide remote administrate with online meetings sales cycles significantly shorten. Efficiently qualified customer leads through online presentations more time for more intensive customer care and acquisition of new customers increasing customer satisfaction due to faster problem resolution

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